Amid a tight labor market still navigating the fallout from the global pandemic, staff turnover in wireless retail stores and customer service channels is having a noticeable impact on customer satisfaction, according to a new survey from JD Power.
"Longer wait times, lack of...
Download speeds on 'premium' 5G networks were roughly three times faster than low-band AT&T and Verizon 5G speeds, and 1.36 times faster for T-Mobile
Opensignal’s latest report digs into the mobile experience when connected to the top three U.S. carrier’s premium — or enhanced, as...
The task order includes 24/7 direct access to Verizon’s IT development team and support for a wide range of applications, like cloud computing and video transmissions
The Federal Bureau of Investigation (FBI) has awarded Verizon Public Sector a more than $400 million Enterprise Infrastructure Solutions...
Greetings from Canandaigua Lake (upstate NY - pictured), Jefferson City (Missouri), and Kansas City. The temps have heated up along with 2Q earnings releases, and stock prices for AT&T and Verizon are melting like double-dipped ice cream cones in the July heat. This week,...
The top ten mobile operators reported a combined active base of 1.8 billion cellular IoT subscribers at the end of 2021
The global number of cellular IoT subscribers increased by 22% during 2021 to reach 2.1 billion, according to a new report from European IoT...
Verizon said the new move allows it to offer 5G home and business internet services to more customers across the country
Verizon says it has started to expand its 5G service with the deployment of 100 megahertz of C-Band spectrum in many markets across the...
mmWave-backed fixed wireless access is making gains outside of dense urban areas
Fixed wireless access is emerging as a primary driver of new revenues for mobile operators. It’s how Verizon initially went to market with 5G and has since evolved to a significantly larger geographic...
A customer with disabilities filed a complaint with the FCC, alleging that the Verizon Premium Visual Voicemail violated accessibility rules
Last week, The Federal Communications Commission’s (FCC) Enforcement Bureau proposed slapping Verizon with $100,000 fine for reportedly failing to provide the Bureau with critical information...
The police vehicle leverages the carrier's mmWave and C-Band network
At Wednesday’s 2022 National Sheriffs’ Association annual conference, Verizon Frontline unveiled a “reimagined,” connected police cruiser. The prototype, called the Mobile Utility Technology Transport (MUTT), leverages the carrier’s mmWave and C-Band 5G network and several...
Verizon exec: Reliable connectivity is a 'fundamental right for all students'
As part of its broader mission to expand digital access and resources to promote digital equity and inclusion, Verizon announced that is providing advanced connectivity solutions to approximately 80 Bureau of Indian Education (BIE)...
More greetings from the 49th state, where Jim and the editor wrapped up their trip last week. Pictured here is the main boat dock in Seward, Alaska (a TelAlaska/ American Broadband exchange). Slightly off camera to the left of this picture is a large cruise ship...
June greetings from the 49th state, home to some pretty noisy glaciers (Aialik Glacier pictured). We have had a terrific ten days touring many of the TelAlaska properties and learning more about broadband deployment challenges. TelAlaska has an amazing team working every day to improve...
Verizon is one of the strongest wireless companies in the United States. That being said, over the last decade they have not been firing on all cylinders. Years earlier, they rocketed to success under CEO Ivan Seidenberg. Then they struggled for several years under...
Cisco sees 100% of 5G revenues flowing to CSPs from enterprise
Service providers, their traditional infrastructure vendors and, increasingly, hyperscalers, are working independently and collaboratively to capture new 5G revenues by delivering solutions to high-value vertical industries like manufacturing, logistics, retail, and so forth. The...
The performance will feature a virtual environment using 3D images captured at the Verizon 5G Lab in Los Angeles
Verizon is using its edge compute capabilities and its 5G Ultra Wideband network — the brand name for its C-Band and mmWave network — to deliver...
Verizon noted that Maryland, Delaware, Pennsylvania, New Jersey and Virginia lead the carrier’s list
Verizon reported that the data usage on its 5G Ultra Wideband network has increased by 249% since January of 2021, the carrier said in a release.
Verizon also said it plans...
More the 325,000 fans attended the Indy 500 race
Over the weekend, Marcus Ericsson won the 106th Running of the Indianapolis 500, or the Indy 500, a major racing event that takes place annually at the Indianapolis Motor Speedway in Speedway, Indiana. According to Verizon,...
Verizon Business and Extreme Networks have recently announced a strategic partnership targeting large venues and stadiums across Europe and Asia Pacific
Extreme Networks announced that it has been selected by Liverpool Football Club as its official Wi-Fi network solutions provider and Wi-Fi analytics provider in...
Editor’s Note: RCR Wireless News goes all in for “Throwback Thursdays,” tapping into our archives to resuscitate the top headlines from the past. Fire up the time machine, put on those sepia-tinted shades, set the date for #TBT and enjoy the memories!
Sprint to launch...
SVP of Verizon Public Sector: 'For our public safety customers, it’s really continuing that evolution of digital transformations'
Maggie Hallbach was recently appointed SVP of Verizon Public Sector and not long after both the carrier’s one-year anniversary of its frontline services and the announcement of a nearly...
Verizon is allocating an additional $149 million to Florida and will build more than 3,500 new network solutions
According to The Palm Beach Post, more than 547,000 people have traded their out-of-state driver’s licenses during 2021 for one from Florida. This, the news outlet...
When it comes to IoT, customers are looking for "global, simple, secure" solutions, says Dawane Young, division VP of marketing at Verizon Partner Solutions, the carrier's wholesale business. That is prompting new levels of conversation around cooperation on interoperability, security and go-to-market partnerships, Young...
