Verizon Wireless suffered a glitch in its online bill-paying service that allowed some subscribers to see details on other subscribers. Verizon spokesman Tom Pica said the carrier learned of the problem earlier this week and had it fixed by Thursday."There's some minor issues, and...
Rural telecommunications provider and Sprint Corp. wireless affiliate Shenandoah Telecommunications Co. said it has entered into a forbearance agreement with Sprint related to Sprint's pending acquisition of Nextel Communications Inc. Shentel said the agreement reflects the parties' "desire to avoid litigation" while they renegotiate...
Controversial messaging company SMS.ac is hoping to scrub its image by issuing consumers' rights guidelines for wireless companies. The text-messaging company issued a six-point Consumer Bill of Rights calling on messaging and content providers to offer clear pricing, effective customer service and money-back refunds...
Sprint Corp. wireless affiliate UbiquiTel Inc. posted 14,600 net customer additions during the second quarter, short of the 16,900 subscribers the carrier added during the second quarter of 2004 and below analysts' estimates of around 16,500 net customer additions. UbiquiTel ended the quarter with...
Sprint Corp. received an important endorsement for its pending acquisition of Nextel Communications Inc. as the Federal Communications Commission granted its approval for the deal, which will solidify the new Sprint Nextel Corp.'s position as the industry's third-largest operator with more than 40 million...
YOKNEAM, Israel-In a move that will expand its U.S. presence, Mind CTI Ltd., a real-time mediation, billing and customer-care solutions provider, reached an agreement to acquire U.S.-based Sentori Inc., which is a customer-care software solutions provider for wireless carriers and mobile virtual network operators....
In a move that will expand its U.S. presence, MIND CTI Ltd., a real-time mediation, billing and customer care solutions provider, reached an agreement to acquire U.S.-based Sentori Inc., which is a customer-care software solutions provider for wireless carriers and mobile virtual network operators....
Sprint Corp. wireless affiliate UbiquiTel Inc. said it has entered into a forebearance agreement with Sprint that will halt UbiquiTel's attempts to seek injunctive or equitable relief from Sprint in connection with Sprint's pending acquisition of Nextel Communications Inc. UbiquiTel filed a suit against...
The second-quarter earnings race got off to a relatively solid start as Cingular Wireless L.L.C. and Nextel Communications Inc. posted financials largely in line with Wall Street expectations. The results-coupled with those from the handset and infrastructure markets-served to underpin predictions of continued growth...
WASHINGTON-A California-based consumer group last week filed formal complaints with state regulators against Cingular Wireless L.L.C. and Sprint PCS, accusing the No. 1 and No. 3 mobile-phone operators of charging subscribers for unwanted text messages and ringtones. The Utility Consumers' Action Network, headquartered in...
PISCATAWAY, N.J.-Telcordia said Virgin Mobile USA deployed its newly added real-time charging and rating functionality for carriers. The system allows carriers to set up billing for mobile games, offer customer rewards such as two-for-one ringtone downloads, support promotions and give family members access to...
NEW YORK-Crisp Wireless Inc. and Bango together introduced an end-to-end mobile content software solution. The direct-to-consumer solution includes Crisp's mobile-content provisioning services and Bango's content discovery, identification and billing services."We are, quite literally, providing the missing link in the globalization of mobile content," said...
PISCATAWAY, N.J.-Telcordia announced Virgin Mobile USA has deployed its newly added real-time charging and rating functionality for carriers. The system allows carriers to set up billing for mobile games, offer customer rewards such as two-for-one ringtone downloads, support promotions and give family members access...
LONDON-U.K.-based billing supplier Martin Dawes Systems, which has its eye on the mobile virtual network operator market, acquired Boston-based Lavastorm Technologies, which provides next-generation revenue and business assurance software. The value of the deal was not disclosed.The acquisition will provide a U.S. base for...
WASHINGTON-A newly published study concludes the risk of injury from a vehicular accident is four times higher when the driver is using a hand-held cell phone, regardless of whether hands-free devices are used as cities and states are gradually requiring. The study, conducted by...
The big mouse is finally loose in the wireless house as the Walt Disney Co. announced plans to launch a family-oriented mobile virtual network operator wireless service using Sprint Corp.'s nationwide network. The decision has been expected for some time and follows a similar...
OVERLAND PARK, Kan.—Following months of speculation, the Walt Disney Co. finally announced plans to launch a family-oriented wireless service using Sprint Corp.’s nationwide network.The Walt Disney Internet Group, which will oversee the newly formed Disney Mobile service, said it plans to offer wireless voice...
ALEXANDRIA, Minn.-Rural Cellular Corp. reported that its customer relationship management and billing managed services agreement with Amdocs Software Systems Ltd. initiated in early 2004 was mutually terminated late last week.Rural Cellular said in a Securities and Exchange Commission filing that the termination was based...
An effort to provide a pan-European mobile payment service was aborted just weeks before it was slated to launch. Simpay, a joint venture established two years ago by Orange plc, Telefonica Moviles, T-Mobile and Vodafone plc, pulled the plug after T-Mobile withdrew its support....
WASHINGTON-The mobile-phone industry proposed a national framework for wireless billing based on its voluntary code of conduct for service, while consumer groups and states are urging the Federal Communications Commission to strengthen billing rules and to refrain from pre-empting state regulation of carrier billing...
WASHINGTON-Consumer groups, disability advocates and state attorneys general urged the Federal Communications Commission to beef up telecom billing rules to help reduce confusion and safeguard against abuses. "Only stronger billing rules will reduce consumer confusion and provide increased protections against misleading charges," said John...
BEDFORD, Mass.-Boston Communications Group Inc. said an independent auditor will reissue its opinion on the company's 2004 financial statements in the wake of the company's loss in a $128 million patent infringement suit. BCGI said accounting firm Ernst & Young LLP will reissue its...
SINGAPORE-Mobile 365 has inked deals to provide text messaging delivery and data services with six Asian operators since January, the company said. Using the CommunicAsia 2005 conference as a backdrop, the company announced partnerships with carriers such as Pakistan's Paktel GSM, Nepal Telecom, Vietnam's...
SINGAPORE-Mobile 365 has inked deals to provide text messaging delivery and data services with six Asian operators since January, the company said Wednesday.Using the CommunicAsia 2005 conference as a backdrop, the company announced partnerships with carriers such as Pakistan's Paktel GSM, Nepal Telecom, Vietnam's...
