billing

One big-name credit-card company believes it can help accomplish every wireless carrier’s objective: to gain brand recognition, target high-end users, simplify billing, reduce churn and perhaps entice customers to spend …

Western Wireless Corp. filed a complaint against GTE Hawaiian Telephone Co. Inc. seeking an order compelling GTE to implement arbitrated interconnection agreement rates between the companies. Gene DeJordy, director of …

NEW YORK-When looking for the causes of customer churn, executives of cellular and personal communications services carriers should “start with the man in the mirror,” to borrow words from pop …

With 1997 drawing to a close, the paging industry is readying itself to go out with a bang. Whether the achievement of the carrier, reseller or distributor, fourth-quarter sales traditionally …

BURLINGTON, Mass.-Saville Systems and Coopers & Lybrand signed a strategic agreement to provide end-to-end convergent billing to telecommunication service providers worldwide. Saville will provide customers with the convergent billing system …

The sensational failure of California-based reseller Econopage Inc. last month, chronicled with great detail and length in the media, brings to light several questions regarding the nature of the paging …

As wireless industry leaders continue to tout convergence as the next frontier for the industry, one Southeastern carrier has quietly pulled itself ahead of the game. Alltel Communications Inc. significantly …

WASHINGTON-After months of being publicly pounded on antenna siting, health concerns, unsafe cell phone drivers and blocked E-911 calls, the wireless industry is responding with an approach that relies on …

ATLANTA-Sema Group, a systems integration, consulting and outsourcing company, launched a customer care and billing service bureau for wireless network operators in the United States. The system provides pay-as-you-go service …

IRVINE, Calif.-Subscriber Computing Inc. said it has signed a contract with Celpage, Puerto Rico’s second largest telecommunications paging carrier, to provide an integrated customer management and billing system, Communications Resource …

The holiday season is just around the corner, and wireless carriers will be looking to cash in by marketing their products and services as gifts to consumers enjoying a strong …

NORCROSS, Ga.-Ameritel Communications Inc. concluded an agreement with computer superstore retailer CompUSA Inc., which allows CompUSA to sell Ameritel cellular and paging services, said Ameritel parent USCI Inc. Under the …

NEW YORK-Cincinnati Bell Inc. announced a six-month pilot program with 3607 Communications Co., Chicago, to reduce wireless customer churn and increase revenues. Jim Orr, chief operating officer for Cincinnati Bell, …

The country’s three largest long-distance phone companies-AT&T Corp., MCI Communications Inc. and Sprint Corp.-have each announced they are offering their 800-number customers the ability to block toll-free calls originating from …

NOVEMBER 10-11 Channel Development for Wireless Distribution and Retail, by AIC Conferences. The Hotel Monaco, San Francisco. (800) 409-4AIC. 10-12 Intele-CardNews Expo of the Americas: A Global Partnership, by Intele-CardNews. …

ATLANTA-Ukrainian Mobile Communications and LHS Group jointly announced the launch of the first 900 MHz Global System for Mobile communications network in Ukraine. LHS is providing the billing and customer …

NEW YORK-Working with Ericsson Inc. and Texas Instruments Inc., Powertel Inc. has just completed a successful “beam firing antenna” trial. The beam firing antenna array, tested in Auburn, Ala., increases …

SCHAUMBURG, Ill.-Motorola Inc.’s Worldwide Data Solutions Division announced an agreement that will allow its VersiTAC Integrated Wireless Data Solution to incorporate AT&T Wireless Services Inc.’ nationwide cellular digital packet data …

WASHINGTON-Perhaps in a long-awaited move to mirror wireless billing practices around the world, the Federal Communications Commission released a notice of inquiry into the possibility of calling party pays in …

FAIRFAX, Va.-American Management Systems announced its third-quarter net income reached $4.5 million, or 11 cents per share, compared with $10.7 million, or 25 cents per share, for the third quarter …

Western Wireless Corp. announced the official opening of its customer service center in Albuquerque, N.M., increasing its capacity to respond to calls from its VoiceStream wireless and Cellular One customers. …

L.M. Ericsson signed three contracts valued at $223 million to expand Global System for Mobile communications and Total Access Communications System mobile networks in China. The first contract, signed with …

PHOENIX-AG Communication Systems announced it delivered to Illuminet its INgage Service Order Activation software for local number portability, which allows customers to keep their current phone number when changing phone …

EL DORADO HILLS, Calif.-International Billing Services Inc. and Lucent Technologies Inc. announced a five-year deal calling for IBS to provide Lucent’s Business Communications Systems division with statement processing services. Lucent …

EL DORADO HILLS, Calif.-Global One announced it chose International Billing Services as its statement processing services provider for card products. Global One-a joint venture of Deutsche Telekom AG, France Telecom …