ST. LOUIS-Amdocs said it has received a systems integration contract from Vodafone Group plc affiliate Vodafone Hungary, which previously selected the Amdocs Enabler billing system. Under the contract, Amdocs will replace the carrier's legacy billing system with Amdocs Enabler, including the deployment of third-party...
CANNES, France-Billing and Customer Relationship Management-related news is plentiful at this week's 3GSM World Congress.Amdocs launched an enhanced version of its partner relationship management product that helps operators enable and manage convergent support for multiple content and commerce partners.The company also announced that Canada's...
ST. LOUIS-Amdocs announced it has completed the acquisition of XACCT Technologies Inc., as announced in December. Amdocs acquired the company for $29.5 million, including $13.5 million in cash and the rest in Amdocs ordinary shares."The integration of XACCT's industry-leading mediation software provides us a...
Billing and customer retention management provider Amdocs Ltd. said it has reached an agreement to acquire privately held mediation software provider XACCT Technologies for approximately $29.5 million. Amdocs expects the acquisition, which includes $13.5 million in cash and the rest in Amdocs ordinary shares,...
ST. LOUIS-Billing and customer retention management provider Amdocs Ltd. said it has reached an agreement to acquire privately held mediation software provider XACCT Technologies for approximately $29.5 million. Amdocs expects the acquisition, which includes $13.5 million in cash and the rest in Amdocs ordinary...
Amdocs attempted to assuage shareholders Tuesday, following news earlier in the week that Sprint has backed out of a previously announced billing migration project, by reiterating its revenue and earnings guidance for the first fiscal quarter 2004, which ends Dec. 31, 2003.The company expects...
ST. LOUIS-Taiwan's Far EasTone Telecommunications has chosen Amdocs' Enabler product for convergent voice, data, content and commerce billing. The billing solution will allow FET to offer improved customer service, minimized time to market for new services, and bundled voice and data offerings and price...
MIAMI BEACH, Fla.—Several more billing companies announced news as Billing World 2003 kicked off June 24 in Miami Beach, Fla. Portal Software Inc. said Microsoft Corp. will integrate Portal’s billing and subscriber management software platform with Microsoft .NET technologies to offer service providers a...
SAN JOSE, Calif.-Italian telecommunications provider Wind Telecomunicazioni SpA has completed the implementation of Amdocs' ClarifyCRM at its three main customer care centers in Italy, providing Wind with a single view of all customer information to improve customer care and reduce costs."With Amdocs ClarifyCRM as...
AT&T Wireless Services Inc. affiliate Cincinnati Bell Wireless selected Nortel Networks Ltd. to plan, design and deliver a GSM/GPRS core wireless data network for CBW's planned overlay of its existing TDMA network covering portions of Ohio, Kentucky and Indiana. Nortel said that with the...
ST. LOUIS-T-Mobile USA Inc. has implemented the Amdocs Enabler, a billing platform with which the carrier can manage all services, payment methods and customer types. "Amdocs Enabler can support all services for profitable growth while enabling operators to realize tremendous cost of ownership advantages...
LONDON-Several billing and customer relationship management companies unleashed news at this week's IIR Billing Systems 2003 conference in London.Amdocs announced the availability of version 5.0 of the Amdocs Enabler. The enhanced solution includes integration with Amdocs ClarifyCRM, advanced online charging capabilities, enhanced product architecture...
ST. LOUIS-Amdocs announced Romanian Vodafone affiliate Connex will extend its Amdocs Enabler implementation with the Amdocs eCare and Amdocs PRM applications, allowing it to add advanced billing functionality for its networks as required."Amdocs Enabler's modular architecture and pre-integration with complementary Amdocs products facilitates the...
ST. LOUIS-Amdocs Ltd., provider of telecommunications billing and customer management relationship solutions, posted net income increases last quarter amid declining revenues.Revenues totaled $355 million during the second quarter, which closed March 31, a 22 percent decrease from a year ago. However, net income...
ST. LOUIS, Mo.-Billing, CRM and directory system solutions company Amdocs Ltd. will provide computer systems improvements and maintenance to SBC Services Inc., which publishes the SBC SMART Yellow Pages directory in 13 states, according to a recently signed, seven-year, multimillion dollar agreement.Both Amdocs and...
NEW YORK-Amdocs Ltd., St. Louis, a major provider of billing and customer care systems and services to telecommunications carriers, said Nov. 27 it would eliminate 400 staff positions out of its 9,000-employee workforce.The reductions are planned for various company locations worldwide and are part...
NEW YORK-Amdocs Ltd., St. Louis, a provider of billing and customer relationship management for telecommunications operators, reported increased revenues and losses for the fiscal year, which ended Sept. 30.The company's revenues totaled $1.61 billion, up from $1.53 billion during the prior fiscal year. However,...
LONDON-Cable & Wireless and Amdocs announced that Cable & Wireless Regional will implement Amdocs Ensemble for billing and customer care for its mobile operations in the West Indies and Macau.With the Ensemble billing platform, Amdocs will provide Cable & Wireless with customer hierarchy capabilities,...
ST. LOUIS-Amdocs Ltd. stock fell almost 40 percent Friday following announcements of lowered revenue expectations, reductions in work force and changes in senior level management.The company said it now expects revenue for the third quarter of fiscal 2002 to be about $380 million, down...
ORLANDO—Amdocs unveiled ClarifyCRM, its new end-to-end solution that offers integrated customer relationship management and billing applications to service providers, this week at CTIA Wireless 2002.Amdocs said the new CRM solution will lead to: reduced implementation costs for customers; increased customer satisfaction and loyalty; reduced...
ST. LOUIS—Amdocs Ltd. reported first-quarter earnings after the trading close January 22 of $4.3 million, or 2 cents per share, on revenues of $422.6 million.For its 2002 first quarter, which closed December 31, Amdocs said its revenue increased by 23.5 percent over the same...
RESTON, Va.-Nextel Communications Inc. launched Amdocs customer and billing platform Ensemble, which the carrier expects will improve customer service and reduce customer retention costs. The implementation is part of a seven-year outsourcing agreement between the two companies.The platform provides Nextel with a unified customer...
NEW YORK-Fraud is following the course of least resistance, trending largely but not exclusively toward subscriber identity theft and away from the use of wireless networks as a means to steal service from carriers.On a worldwide basis, fraud costs wireline and wireless carriers as...
RESTON, Va.—Nextel Communications Inc. launched Amdocs customer and billing platform Ensemble, which the carrier expects will improve customer service and reduce customer retention costs. The implementation is part of a seven-year outsourcing agreement between the two companies.The platform provides Nextel with a unified customer...
