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Discovery acquires Intrinsic subsidiaries

SHANGHAI, China-Chinese software vendor Discovery Telecommunications Ltd. announced it acquired two wireless data subsidiaries of Intrinsic Technology Holdings Ltd., a Chinese company that works to develop Chinese wireless content and applications. Terms of the deal were not disclosed.Under the agreement, DT said it will...

Centennial expands billing relationship with Convergys

CINCINNATI-Convergys Corp. has extended its relationship with Centennial Communications Corp. in a recently signed multi-year contract extension.Convergys will provide outsourced billing, customer care and professional services, including its Infinys software applications and its Virtuoso billing system, to support Centennial's subscribers. Convergys will also provide...

Starent signs China Unicom contract

TEWKSBURY, Mass.-Starent Networks said it has signed a contract with China Unicom to provide infrastructure to address its added subscriber base, using its ST16 equipment on the intelligent edge."These services include enterprise-quality virtual private networking, enhanced charging services for unique billing and others," said...

Lightbridge conferencing product could offer PTT-like benefits

BURLINGTON, Mass.-Lightbridge Inc. today launched GroupTalk, a new voice conferencing product that alerts and connects members of a conferencing group to a meeting whether they are at their desks, online or using mobile phones.Going forward, Lightbridge envisions providing the conferencing product to mobile carriers...

Verizon adds minutes to online service

BEDMINSTER, N.J.-Verizon Wireless said it will provide an additional 100 anytime calling minutes per month for customers who sign up for its re-designed My Account online service by Aug. 30 and use their checking accounts to pay their monthly service bills through the carrier's...

Global Signal returns to public market with IPO

Wireless tower owner Global Signal Inc., formerly known as Pinnacle Holdings, has returned to the public market with an initial public offering of 7 million shares of common stock priced at $18 per share. Shares of Global Signal, under the symbol GSL, began trading...

ADC to sell billing division to Intec for $74M

ADC Telecommunications Inc. announced it is selling its customer care and billing software division, including its Singl.eView platform for revenue, transaction, billing and service management, to operational support services vendor Intec Telecom Systems for $74.5 million. Under the agreement, Intec will acquire all ADC...

Wireless decries CPUC approval of bill of rights

WASHINGTON-Harsh political and industry criticism of the California Public Utilities Commission's bill of rights for telecom consumers likely signals the controversy will carry over into 2005, when pro-business GOP Gov. Arnold Schwarzenegger replaces two exiting Democratic commissioners with his own appointments. "I am disappointed...

U.S. operators patiently watch camera-phone market develop

Camera phones are the most rapidly accepted consumer electronics device in history. Yet it appears that wireless carriers-a group many assumed would reap the rewards of a camera-phone revolution-are sitting on the sidelines of this mass adoption, watching and waiting.Annual sales of camera phones...

Calif. bill of rights issue likely to spill into 2005

WASHINGTON-Harsh political and industry criticism of the California Public Utilities Commission's bill of rights for telecom consumers likely signals the controversy will carry over into 2005, when pro-business GOP Gov. Arnold Schwarzenegger replaces two exiting Democratic commissioners with his own appointments. "I am disappointed...

Most 40-somethings dislike marketing via SMS

Older generations of consumers despise text messaging as a marketing channel almost as much as voice mail or direct phone contact, according to a study from FIND/SVP Inc.'s Guideline Research Division.The survey found that 65 percent of participants, who averaged 42 years old, most...

Content space continues contraction with VeriSign's buy of Jamba!

Software infrastructure company VeriSign Inc. announced a $273 million acquisition of German wireless content company Jamba!, a move VeriSign said would add wireless content distribution, billing and transaction technologies to its offerings to wireless carriers."We are very excited about the strategic value of this...

Qualcomm digs deeper with BREW to touch user interface

Although Qualcomm Inc.'s BREW application download system commands a smaller market than that of rival Sun Microsystems Inc.'s Java, the company continues to rack up new BREW handsets, applications and carrier customers-and Qualcomm and its partners continue to offer new innovations for the platform."The...

Customer satisfaction negatively impacted by billing biz moves

WASHINGTON-Consolidation among vendors in the billing industry may be directly impacting customer-satisfaction levels, according to new analysis from Chorleywood. The group said most operators are still "fairly satisfied" with their billing systems. Still, most vendors rate lower than they did two years ago when...

Rural Cellular, Amdocs sign CRM, billing agreement

ST. LOUIS-Rural Cellular Cop. said it has inked a multi-year managed services agreement with Amdocs to provide the company with an integrated customer relationship management (CRM) and billing platform.The carrier plans to consolidate its existing legacy billing platforms onto Amdocs Enabler, upgrade its CRM...

MVNO agreements span Atlantic: AT&T to resell Sprint, BT to resell Vodafone

Mobile virtual network operator agreements sprung up on both sides of the Atlantic this morning, with two wireline providers overlooking their former wireless subsidiaries for the partnerships. AT&T Corp. reported a deal with Sprint Corp. to sell AT&T-branded wireless service during the next five...

Netpace to offer premium texting for big-ticket buys

Wireless messaging applications in the United States typically involve voting for reality TV show contestants, participating in trivia contests or requesting some sort of information, and most cost a few dollars or less. But one company is hoping to expand the functions of text...

Vodafone Hungary selects Amdocs for systems integration

ST. LOUIS-Amdocs said it has received a systems integration contract from Vodafone Group plc affiliate Vodafone Hungary, which previously selected the Amdocs Enabler billing system. Under the contract, Amdocs will replace the carrier's legacy billing system with Amdocs Enabler, including the deployment of third-party...

Mforma, THQ Wireless make acquisitions

The wireless content business continues its rapid consolidation as two major U.S. players announced international acquisitions.The moves are the latest indication that wireless entertainment and application companies are no longer content to serve domestic markets.First, wireless entertainment heavyweight Mforma Group Inc. announced it purchased...

Carriers aim to keep customers loyal, happy with flexible rate plans

Wireless customers hit with higher-than-expected bills when they exceed their monthly allotment of calling minutes could begin to see some relief. Sprint PCS and Nextel Communications Inc. have introduced overage protection rate plans that some analysts note could increase customer satisfaction at the...

Customer satisfaction negatively impacted by billing biz moves

WASHINGTON-Consolidation among vendors in the billing industry may be directly impacting customer-satisfaction levels, according to new analysis from Chorleywood. The group said most operators are still "fairly satisfied" with their billing systems. Still, most vendors rate lower than they did two years ago when...

Mforma, THQ Wireless announce acquisitions

The wireless content business continues its rapid consolidation as two major U.S. players announced international acquisitions. The moves are the latest indication that wireless entertainment and application companies are no longer content to serve domestic markets.First, wireless entertainment heavyweight Mforma Group Inc. announced it...

Convergys makes two acquisitions

CINCINNATI-Convergys Corp. announced it has acquired WhisperWire Inc. and Encore Receivable Management Inc.The acquisition of WhisperWire, a provider of industry-specific sales effectiveness software, will complement Convergys' Infinys business support system and allow them to offer communications providers a more complete solution to drive their...

Connexn unveils revenue assurance software

WASHINGTON-Connexn Technologies introduced its Certo Cost and Revenue Assurance (CRA) software platform at this week's Billing World 2004 show in Washington, D.C.The platform allows communications service providers to manage multiple CRA applications from one interface. "Carriers have been asking for an enterprise-grade platform to...